π¦ Pre-Order Information
Thank you for choosing to pre-order with us. Please read the following carefully before placing your order:
1. Authenticity & Source
All pre-order items are 100% authentic and sourced directly from the official store in the USA.
We manage the international shipping and customs process, and deliver directly to you in New Zealand.
2. Deposit & Payment Terms
- A $50 deposit (or full payment) is required to secure your pre-order.
- The deposit acts as a security for your item and is non-refundable under any circumstance.
- Pre-orders are final, cannot be cancelled, and cannot be refunded once placed.
- The item will only be released and shipped once full payment has been received.
- You may pay the remaining balance at your own pace for manual laybuy, but full payment must be completed within 8 weeks (2 months) from the date of the deposit.
3. Shipping Timeline
- Items are shipped from the official store in the USA and typically arrive in New Zealand within 2β4 weeks, depending on supplier dispatch and international shipping timelines.
- Once the item arrives in New Zealand and your payment is complete, it will be shipped to you on the same day or the next business day.
- You will receive tracking information once your item has been dispatched.
4. Combined Orders
- If your order includes both pre-order and in-stock items, we will hold the in-stock items and ship everything together unless you request and pay for separate shipping.
π³ Payment Method Information
We offer a range of secure and flexible payment options to suit your needs. Please read the following details before completing your purchase:
π³ Credit & Debit Cards
- We accept all major Visa, Mastercard, and AMEX credit and debit cards.
- Your payment is processed securely at checkout.β
π± Google Pay & Apple Pay
- Quick and secure checkout is available via Google Pay and Apple Pay (supported devices only).
- Simply select the relevant option at payment.β
π¦ Bank Transfer
- If you choose bank transfer, we will provide our bank account details after your order is confirmed.
- Please ensure you include your last name as the payment reference so we can identify your payment.
- Your order will be processed once payment is received and verified.β
ποΈ Manual Laybuy
- You may choose to pay in installments β weekly, fortnightly, or monthly, with a maximum term of 8 weeks (2 months).
- A $50 non-refundable deposit is required to secure your item.
- Full payment must be completed within the agreed time frame.
- Your item will be released only after full payment has been received.
- Shipping will occur on the same day or next business day after final payment.β
πΈ Afterpay
Please read and understand Afterpayβs own terms and conditions before proceeding.
Afterpay allows you to split your payment into 4 interest-free instalments.
Choosing this option will redirect you to the Afterpay platform to complete the purchase.