Terms and Condition

1. Introduction

Welcome to Metropop! By using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. General Information

  • These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
  • Our website is operated by MetroPop. Throughout the site, the terms “we,” “us,” and “our” refer to MetroPop.

3. Product Information and Availability

  • We strive to provide accurate and up-to-date product descriptions, images, and other related content on our website. However, please note that these may be subject to change without prior notice.
  • Unless specifically marked as “Available” or “On-hand”, all items are considered PRE-ORDER.
  • When placing a pre-order, please select a second option in case your first choice becomes unavailable. If there are any issues regarding product availability, delays, or cancellations, we will notify you as soon as possible.

4. Account Registration

  • You may be required to create an account to access certain features on our website.
  • You are responsible for maintaining the confidentiality of your account information and password and agree to notify us immediately of any unauthorized use of your account.

5. Orders and Payments

  • By placing an order, you agree to purchase the selected products, subject to these Terms and Conditions.
  • Payments are processed through secure payment gateways, and we accept Major Credit card, debit card, direct debit, Manual laybuy, afterpay
  • All prices listed on our website are in New Zealand Dollar (NZD) and include applicable taxes unless stated otherwise.

6. Shipping and Delivery

  • We strive to process and ship orders as quickly as possible. Shipping fees and delivery times will be provided during checkout.
  • Any customs or import duties are the responsibility of the customer.
  • We are not responsible for delays caused by third-party couriers.

7. Returns and Refunds

  • We offer 15 days for returns and exchanges. Items must be unused and in original packaging.
  • Refunds will be processed according to our refund policy, which will be provided during the return process.
  • Please Check our refund and return policy.

8. Privacy Policy

  • We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect and use your information.

9. Limitation of Liability

  • MetroPop is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our total liability is limited to the total amount paid for the product in question.

10. Changes to Terms and Conditions

  • We may update or change these Terms and Conditions from time to time. The latest version will always be available on this page with the updated date.

11. Disclaimer

Affiliation Disclaimer

MetroPop is an independent eCommerce business and is not affiliated with, nor endorsed by, any third-party brands, companies, or organizations mentioned on our website unless otherwise stated. All trademarks, logos, and brand names used on this site are the property of their respective owners. The use of these trademarks and brand names is solely for informational or descriptive purposes.

We do not claim to have any official relationship with any company or brand unless explicitly stated. Any reference to third-party companies, brands, or products is for the purpose of identifying them and should not be interpreted as an endorsement or affiliation.

If you have any concerns or questions regarding the content or the third-party references on our website, please contact us at metropopltd@gmail.com

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